Teams And Conflict Outline


Teams and Conflict  Communication should be easy, after all we do it all the time!

People and their behaviour (good and bad) determine the outcome of every interaction.
Sometimes that communication needs a bit of help.

Conflict can be scary and damaging.  If managed well it can be a liberating experience that produces useful answers with clearer understanding.

If one has misdiagnosed the problem then it is unlikely that we will prescribe an effective cure.  So teams of two or more need some fundamental understandings if they are to consciously and unconsciously agree to work well together.

Excellence and effectiveness is never an accident.
Excellence is a state of mind put into action.

Differing perspectives are invariably involved where conflict exists, and it is often the collision of those energetic views that cause us to want to win.  Conflict is about two people wanting to be right.  It comes about when two people or groups believe that their view of an event, an idea, a conversation or a wish;   is bigger, better, more accurate or more important, that the others.

We help teams build a roadmap for conversations that count and build esteem and personal success for every member.

Conflict isn't necessarily a bad thing at all.  Healthy and constructive conflict is in reality, a component of high-functioning teams. Conflict arises from differences between people; the same differences that often make diverse teams more effective than those made up of people with similar experience. When people with varying viewpoints, experiences, skills, and opinions, are tasked with a project or a challenge, then the combined effort can far surpass what any group of similar individual could achieve. That's the point of a team.  Team members need to understand and be convinced of the benefits of diversity.  The they open up to these differences and not let them escalate into disputes.

Because of the effect disharmony and conflict has on our bodies, we will develop some new insights into how to approach what you think will be a conflict;  what to do when you find yourself inside a conflict;  what language to use;  how to use your physical presence more effectively;  how to deal with the effects of the adrenalin and how to recover;  and how to contribute to a cohesive well functioning team.

The ability to effectively deal with conflict and difficult situations will set you and your team apart and generate real admiration and respect.